1. Eligibility & Account

You must be at least 18 years old (or the age of majority in your jurisdiction) to purchase. If under 18, a parent or guardian must approve and supervise purchases.

You are responsible for safeguarding your account credentials and for all activity under your account.

2. Health & Safety Disclaimer

Sora products are not intended to diagnose, treat, cure or prevent any disease. Always read the label and follow directions for use. Consult a qualified health professional before using our products, especially if pregnant, breastfeeding, have a medical condition, or take medication.

Individuals with allergies, pre-existing medical conditions, or pregnant/breastfeeding women should consult a qualified health professional before use.

3. Product Information & Availability

We aim for accurate product descriptions, imagery, and nutritional details but minor variations may occur. All products are subject to availability.

4. Pricing, Taxes & Payment

Prices are in AUD and include GST unless stated. Payment methods: Visa, Mastercard, Amex, PayPal, Afterpay.

5. Orders & Cancellations

Your order is an offer to buy. We accept by sending an order confirmation or dispatch notice. We may cancel for fraud, stock issues, or pricing errors. Contact hello@soralife.com.au immediately for amendments.

6. Shipping, Risk & Title

Shipping options and fees appear at checkout. Risk transfers on delivery. Title passes after full payment.

7. Returns, Replacements & Australian Consumer Law

Nothing limits your rights under the ACL. Products must be unopened, unused, and in original packaging with proof of purchase. Contact support@soralife.com.au.

8. Promotions & Subscriptions

Promotions are subject to their own terms. Subscriptions renew automatically until cancelled. Gift cards are non-refundable except as required by law.

9. Acceptable Use

Do not misuse the site or infringe laws or IP. Avoid harmful content or security breaches.

10. Warranties & Liability

To the extent permitted by law, services are provided as-is. We disclaim non-mandatory warranties and exclude indirect or consequential losses.

11. Governing Law

These Terms are governed by the laws of QLD and NSW, Australia.

12. Contact

Email hello@soralife.com.au or write to Sora Pty Ltd, 592 Cudgen Road, Cudgen NSW 2487.